Five emerging AI and machine learning trends to watch in 2021

Source: Rick Whiting · CRN · | October 26, 2020

Source: CRN

Artificial Intelligence and machine learning have been hot topics in 2020 as AI and ML technologies increasingly find their way into everything from advanced quantum computing systems and leading-edge medical diagnostic systems to consumer electronics and “smart” personal assistants.

Revenue generated by AI hardware, software and services is expected to reach US$156.5 billion worldwide this year, according to market researcher IDC, up 12.3 percent from 2019.

But it can be easy to lose sight of the forest for the trees when it comes to trends in the development and use of AI and ML technologies. As we approach the end of a turbulent 2020, here’s a big-picture look at five key AI and machine learning trends– not just in the types of applications they are finding their way into, but also in how they are being developed and the ways they are being used.

The growing role of AI and machine learning in hyperautomation

Hyperautomation, an IT mega-trend identified by market research firm Gartner, is the idea that most anything within an organization that can be automated – such as legacy business processes – should be automated. The pandemic has accelerated adoption of the concept, which is also known as “digital process automation” and “intelligent process automation.”

AI and machine learning are key components – and major drivers – of hyperautomation (along with other technologies like robot process automation tools). To be successful hyperautomation initiatives cannot rely on static packaged software. Automated business processes must be able to adapt to changing circumstances and respond to unexpected situations.